How to Reach Tangle Support

As always we are here to help if you need us. There a few ways you can reach out to us if you have bugs, feature requests, or any thoughts around Tangle!


Here's where you can find us:

Tangle Discord

Join our Discord! Whether it's to get some support on the fly or be apart of our Tangle community we got you covered. Plus, be able to submit feature requests with ease. 


Report a Bug / Submit a Request

You can now file a support ticket on Zendesk to get help instead of just e-mailing or sending us a DM! This will give both parties better visibility on resolution, response time and status.


Our Support Team Hours are Monday - Thursday, 9AM-5PM (PST)

For all support requests, we'll try to get back to you within 24 hours. Some bugs or requests may take longer to sort out, but we'll always get back to you regardless!

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